(787) 367-6781

Get your quoteCall us today

Frequently asked questions

What does the First Pets Medical health plan cover?

Our health plan covers a wide range of services, including routine wellness exams, emergency care, diagnostic tests, medications, surgeries, dental care, and more. We also offer coverage for breed-specific conditions, hereditary issues, and even alternative therapies like herbal treatments.

How does the direct vet payment system work?

When your pet needs care, simply visit any licensed veterinarian. Our system processes the bill in seconds, and we pay your vet directly at the time of service. This means no out-of-pocket expenses for you and no waiting for reimbursement—just quick, hassle-free care for your pet.

Can I choose any veterinarian, or do I need to use a specific network?

You can choose any licensed veterinarian, specialist, or emergency clinic in the country. We don’t restrict you to a specific network, so you’re free to go to the vet you trust most.

What happens if my pet has a pre-existing condition?

Unfortunately, pre-existing conditions are not covered under our health plan. However, any new or unrelated conditions that arise after your pet is enrolled will be covered. If you have concerns about your pet’s specific health needs, we recommend discussing them with us directly to explore your options.

How do I enroll my pet in First Pets Medical?

Enrolling your pet is quick and easy. Just visit our website, choose the plan that best fits your pet’s needs, and complete the sign-up process in minutes. Once enrolled, your pet will be covered immediately, and you can start enjoying the peace of mind that comes with comprehensive care.

How does First Pets Medical Work?

First Pets Medical is a pet health plan from Puerto Rico. Pet owners choose a plan and visit a vet for care. If the clinic is in our Red Preferida network, we pay directly. If not, the client submits a reimbursement form. Plans include annual vaccines, dental cleaning, emergency care, and coverage for short-term, long-term, and lifelong treatments—giving pets the care they need with Surprise-Free Care.

Get Pet Health Coverage

PET HEALTH PLANS

Pay direct at preferred Puerto Rico clinics

Covered in all clinics in United States and Puerto Rico

Why Choose First Pets Medical?

  • Comprehensive Coverage

    From routine check-ups to unexpected emergencies, we ensure your pet receives the best possible care at every stage of their life.

  • Direct Vet Pay

    We take care of the bills directly with your vet, so you can focus on what matters most

    —your pet's health.

  • Unlimited Benefits

    No caps, no limits. Your pet gets the care they need whenever they need it, with no restrictions on coverage.

  • Easy Online Management

    Manage your plan, submit claims, and track your pet’s health—all from the convenience of our user-friendly online platform.

  • Advanced Dentistry

  • Species-Specific Conditions

  • Diagnostic Tests

  • Hospital Stays

  • Medications

1 5

Comprehensive Care | Unmatched Coverage | Trusted Protection

Instant Vet Payment - We've Got It Covered!

Simplifying Pet Care Payments for You

At First Pets Medical, we're revolutionizing how pet care is paid for by offering direct payment at the vet’s office. Say goodbye to waiting, paperwork, and stress—just focus on your pet’s health, and we’ll handle the rest.

Keep Your Dog's Health on Track with First Pets Medical

Protect your furry friend with our comprehensive dog health plans. From routine checkups to emergency care, First Pets Medical has you covered.

Get Dog Coverage

Premium Care for Your Cat with First Pets Medical

First Pets Medical offers coverage tailored to your cat’s unique needs, from regular wellness visits to unexpected emergencies.

Get Cat Coverage

How it Works

1. Your Pet Receives Immediate Care

  • Bring your pet to the vet and get the treatment they need, right when they need it.

2. Seamless Billing Process

  • Our system automatically processes the bill within moments, ensuring quick and accurate transactions.

3. We Handle the Payment

  • We pay your vet directly at the time of service, so you can walk out worry-free.

We are here when you need us

Our team of pet care experts are standing by 24/7 to help with your beloved pet.

Call now