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How First Pets Medical Works?
First Pets Medical is a pet health plan from Puerto Rico. Pet owners choose a plan and visit any vet clinic. If it’s part of our Red Preferida (Preferred Network), we pay the clinic directly. Otherwise, clients submit a reimbursement form. All plans cover vaccines, dental cleanings, emergencies, and treatments — short-term, long-term, and lifelong — and your pets get Surprise-Free Care.
Pet Medical Health Plan
Pet Medical Health Plan
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Customer Reimbursement or Direct Immediate Payment to the Clinic
Customer Reimbursement or Direct Immediate Payment to the Clinic
At First Pets Medical, we cover all of Puerto Rico. We offer reimbursements for all clinics or direct payments to veterinary clinics within our preferred network.
Waiting Period
Waiting Period
All new customers have a 60-day waiting period from the date of enrollment before coverage begins. During this time, services are not eligible for reimbursement, and any conditions that arise may be considered pre-existing.
What's not covered?
What's not covered?
First Pets Medical does not cover pre-existing condition services or treatments, cosmetic or elective procedures, breeding or pregnancy-related conditions unless medically authorized in advance, injuries from abuse or neglect, and services outside the scope of your selected plan. All benefits are subject to the terms and conditions of your health plan.
Clinic Red Preferida
Clinic Red Preferida
Available in Hatillo, San Juan, Bayamon, Humacao, San Lorenzo, Guaynabo, Salinas, Ponce and more. To find the closest pay direct clinic in network please call 939-325-3049

Pet Medical Health Plan
Affordable, transparent care for your furry family. No surprises. Just love.
What’s Included:
• Annual vaccines and anual dental care(polish and clean)
• Vet visits and consultations
• Routine services like deworming, ear cleaning, and more
• Plan coverage on short-term treatments, long-term treatments, and life-long treatments.
• Plan coverage on preventive medicine (like flea/tick/heartworm prevention)
• Optional direct payment at Red Preferida clinics — no reimbursements needed
Why Choose Us?
• Flat monthly price based on your pet’s age, sex, if spayed or neutered, and species
• Covers dogs and cats
• Real vets, real benefits
• Support 7 days a week via phone, sms, or email
• Proudly made in Puerto Rico, for Puerto Rican pet families
